CVMC Receives Women's Choice Award® for Outstanding Overall Patient Experience

HICKORY, NC – September 3, 2014 —Catawba Valley Medical Center (CVMC) has received the 2014 Women’s Choice Award for being voted one of America’s Best Hospitals for Patient Experience by women for the third consecutive year. This distinction is the only award that identifies the country’s best healthcare institutions based on robust criteria that consider female patient satisfaction and what women say they want from a hospital including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.

“Being recognized for providing outstanding patient experience means our caregivers continue to achieve exceptional outcomes and deliver high quality care for the community we serve,” Tony Rose, CVMC President and CEO said. “We strive to get each patient to the desired outcome with an exceptional experience for the patient and family.”

Being named and recognized as a hospital of choice among women represents the strongest and most important consumer message in today’s healthcare marketplace considering that women account for 90% of all healthcare decisions for herself and her family, according to the American Academy of Family Physicians. When patients have a highly engaged, positive experience with their hospital, it’s a win-win situation.

‘We’ve identified America’s Best Hospitals across our nation to help women make smart healthcare choices for themselves and their family members. Being treated with the proper level of care impacts one’s health, well-being and healing so it is critical for women to know those hospitals that have demonstrated the highest level of quality care to their patients, with a special focus on the female experience “ says Delia Passi, CEO and founder of WomenCertified, home to the Women’s Choice Award, and former publisher of Working Woman and Working Mother magazines. “We’re putting the power of choice in the woman’s hands with the information to simplify her choice.”

Hospitals named as America’s Best are then invited to join an elite network of brands, across multiple industries, which carry the Women’s Choice Award, symbolizing their commitment to women.

ABOUT CATAWBA VALLEY MEDICAL CENTER

Catawba Valley Medical Center (CVMC) in Hickory, N.C., is the region’s largest not-for-profit, public healthcare system and serves the community without direct funding from taxes. CVMC provides and promotes physical, mental, emotional and spiritual well-being of the public in addition to serving as a center for health education, wellness services, preventive medicine and acute care. CVMC has received three Magnet designations from the American Nurses Credentialing Center and has been recognized with four Women’s Choice Awards, being named one of America’sBest 100 Hospitals for Patient Experience in 2012 & 2013, a 2013 & 2014 Best Hospital for Patient Experience in Obstetrics, one ofAmerica’s Best Hospitals in Orthopedics in 2013 & 2014, and one of America’s Best Hospitals in Cancer Care in 2014 by WomenCertified®. CVMC received the 2013 & 2014 QUEST® Award for High-Value Healthcare from Premier, recognizing a reduction in harm, mortality, readmissions and costs, while improving the patient experience and delivering evidence-based care. For more information, please visithttp://www.catawbavalleymedical.org.

ABOUT THE WOMEN’S CHOICE AWARD

The Women’s Choice Award sets the standard for helping women make smarter choices by collectively identifying the brands, products, and services most recommended and trusted by women; those that deliver a customer experience worthy of their recommendation. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women versus men. As the leading advocate for female consumers, WomenCertified Inc., home of the Women’s Choice Award, created the first national award based on the ratings and preferences of women to provide them with a collective voice. Women can make their preferences heard and be part of the mission toward a million voices strong by visiting the Women’s Choice Award’s official website athttp://www.womenschoiceaward.com/join-the-million/ and joining the network.

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