HICKORY, NC – Sep 15, 2015 — Catawba Valley Medical Center (CVMC) has been named a recipient
of the Women’s Choice Award as one of America’s 100 Best Hospitals
for Patient Experience. This distinction is the only award that identifies
the nation’s best healthcare institutions measured against the needs
and preferences of women, providing her the opportunity to identify which
hospitals deliver the quality patient experience she seeks for her and
her family.
“A hospitalization for any reason can be anxiety-producing and highly
emotional for a patient and their loved ones,” said Tony Rose, CVMC
President and CEO. “Being recognized as one of America’s 100
Best Hospitals for Patient Experience is a tremendous endorsement of our
staff’s commitment to patient-centered care. Because this award
is based on the collective voice of women, it carries a very strong and
important consumer message given that women account for 94% of all healthcare
decisions made in today’s healthcare marketplace.”
The qualification process for America’s 100 Best Hospitals for Patient
Experience is unique in that it is the ONLY national list that focuses
on female patient satisfaction and recommendation scores. The process
begins with scores derived by the Centers for Medicare and Medicaid Services
for each hospital in the Hospital Consumer Assessment of Healthcare Providers
and Systems (HCAHPS) database. The score takes a subset of the questions
HCAHPS uses, that research and experience shows are more important to
women than to men. Weight is applied to each of those questions to adjust
for relative importance and arrive at a numerical score. The 100 best
scores in each of the four bed size categories determine the America’s
100 Best Hospitals for Patient Experience award winners. The four size
categories include hospitals with up to 100 beds, 101-250 beds, 251-400
beds, and 401-plus beds. All scoring is objective and uniform and the
Women’s Choice Award accepts absolutely no payment in exchange for
placement on the list.
“At the Women’s Choice Award, we’ve identified America’s
Best Hospitals across the nation to help women make smart healthcare choices
for themselves and their family members,” said Delia Passi, CEO
and Founder of the Women’s Choice Award. “Being treated with the proper level of care impacts one’s
health, well-being and healing so it is critical for women to know those
hospitals that have demonstrated the highest level of quality care to
their patients, with a special focus on the female experience,”
added Passi.