Patient Guidelines

CVMC is a Weapon and Tobacco-Free Campus
CVMC is committed to providing a safe, clean and healthy environment for patients, visitors and staff. Possession of any weapon, including firearms and knives and whether or not concealed, on all CVHS property is prohibited.

CVMC is also committed to promoting health, wellness, prevention and treatment of disease within our community. We kindly request that you do not use any tobacco product while on our campus, in our medical practices and CVMC parking areas. This includes all forms of tobacco including cigarettes, cigars, pipes, snuff, chewing tobacco, smokeless tobacco and electronic smoking devices.

Please contact CVMC’s Health First Center, located on the lower level of the Catawba Valley Family Medicine - Graystone building at (828) 485-2300 if you are interested in smoking cessation classes. You can also contact 1-800-QUIT-NOW (784-8669) from 8am - 12 midnight, seven days a week or www.quitlinenc.com for free counseling offered by the NC Division of Public Health.

Electrical Appliances
Due to fire concerns, patients should not bring personal electrical appliances (i.e. hairdryers, curling irons, etc.) into the hospital. Any items you do bring must be approved by the nursing staff before being used. If you leave an item when you go home, contact Lost & Found at (828) 326-3358.

Personal Items
We recommend that you bring only a few personal items, nightgowns, pajamas, bathrobes, slippers and toiletries. Other personal items including jewelry and money should be left at home. When not in use, dentures, eyeglasses and contact lenses should be placed in protective containers. Catawba Valley Medical Center assumes no responsibility for lost or broken items.

Safety
One of the most important things we can do to protect your safety in the unlikely face of a fire or other unexpected disaster is to practice. During your stay, the staff may conduct a mock fire drill. A hospital staff member will close the door to your room in effort to control smoke. Your visitors will be asked to stay in your room until the ‘all clear’ is announced. Should evacuation be needed, a staff member will assist you and your family/visitors in the proper route of evacuation.

Hospital Police Officers patrol the hospital building and grounds 24 hours a day. For emergency service you may dial 3911 from a hospital telephone or seek assistance from hospital staff.